Privacy Policy

Professor Christopher Korten / Professor Korten's English Courses (“we,” “us,” or “our”) operates ProfessorKorten.com and related services. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have regarding your data.

We are committed to protecting your privacy and handling your data responsibly, in line with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect personal information that you voluntarily provide through our website contact form, event registration forms (such as Google Forms), Meta/Facebook/Instagram lead forms, WhatsApp, email, and other communication channels. This may include:

• Full name
• Email address
• Phone number and/or WhatsApp number
• City and/or country of residence
• Professional role or institutional affiliation
• Event or programme interest
• Payment and registration information, where relevant to event participation (processed by third-party providers such as Stripe)

We also collect limited technical information automatically when you visit our website. See Section 6 (Analytics and Tracking Technologies) and Section 7 (Cookie Policy) below for details.

2. Why We Collect Your Information

We use the information we collect for the following purposes:

• To respond to enquiries submitted through our website, email, or social media
• To process event registrations and payments
• To send event reminders, logistical details, and follow-up communications
• To issue certificates of completion or participation
• To inform you of relevant educational opportunities, programmes, or services
• To understand how visitors use our website and improve the experience (via analytics)
• To protect the security and integrity of our website

We process personal data on the basis of your consent, our legitimate interest in operating our educational services, or the performance of a contract (such as event registration).

3. Meta/Facebook/Instagram Lead Forms

In some cases, you may submit your personal information through lead forms on Meta platforms (Facebook and Instagram). These forms collect expressions of interest in Professor Korten's educational events and services.

Information submitted through Meta lead forms is used exclusively for communication about teacher trainings, retreats, courses, and other educational programmes. We do not use this information for unrelated marketing or advertising.

4. Third-Party Services

We use the following third-party services in the operation of this website and our educational programmes. Each service may process data on our behalf:

• Google Tag Manager (GTM) — manages analytics and tracking tags on our website. GTM itself does not collect personal data, but it loads other services that may.
• Google Analytics 4 (GA4) — loaded through GTM to measure site traffic, page views, and user interactions. GA4 cookies are only set after you provide consent.
• Vercel Analytics — a cookieless, first-party service that measures aggregate website traffic. It does not track individual users.
• Vercel Speed Insights — a first-party service that measures website performance and Core Web Vitals, if enabled.
• Google Forms— used for some event registration forms. Data submitted through Google Forms is stored on Google's servers and subject to Google's privacy policy.
• Stripe— used to process payments for some events. Payment data is handled directly by Stripe and subject to Stripe's privacy policy. We do not store credit card numbers.
• Email / contact tools — enquiries sent via email are handled through standard email providers. We may also communicate through WhatsApp or social media messaging.

5. Data Sharing

We do not sell your personal information to third parties.

We may share your information with trusted event partners, venue organisers, or service providers only when necessary for event registration, payment processing, communication, or event organisation. These partners are expected to handle your data responsibly and in accordance with applicable privacy regulations.

We may also disclose information if required by law or in response to a valid legal request.

6. Analytics and Tracking Technologies

This website uses Google Tag Manager (GTM) to manage analytics tags. Google Analytics 4 (GA4) is loaded through GTM to measure site traffic, page views, and user interactions such as button clicks. GA4 uses cookies that are only set after you provide consent via our cookie banner.

We also use Vercel Analytics and may use Vercel Speed Insights. These are first-party services used to understand aggregate traffic and website performance. Vercel Analytics is cookieless and does not track individual users. Speed Insights measures performance metrics and Core Web Vitals.

Your consent preference is stored in a first-party cookie named pk_consent. You can change your preferences at any time using the “Cookie settings” link in the site footer.

7. Cookie Policy

Cookies are small text files stored on your device when you visit a website. We use a limited number of cookies on this site:

Strictly necessary cookies

These cookies are required for the website to function and cannot be switched off. They include your consent preference cookie (pk_consent), which remembers your cookie choices for six months.

Analytics cookies

If you accept analytics cookies, Google Analytics 4 may set cookies to help us understand how visitors use the site — for example, which pages are most visited and how users navigate between them. These cookies are only set after you actively consent. They are not set by default.

Your cookie choices

When you first visit this site, a cookie banner will ask for your consent. You can:

• Accept all — enables analytics and marketing cookies
• Reject all — no analytics or marketing cookies are set
• Preferences — choose exactly which categories to allow

You can change your choice at any time by clicking the “Cookie settings” link in the website footer. No analytics cookies are pre-selected — they require your active consent.

Refusing analytics cookies does not affect your ability to use the website. All content and features remain fully accessible regardless of your cookie preferences.

8. Your Rights

Under the GDPR and similar privacy laws, you have the following rights regarding your personal data:

• Access — you can ask us what personal data we hold about you and request a copy
• Correction — you can ask us to correct any inaccurate or incomplete information
• Deletion — you can ask us to delete your personal data from our records
• Restriction — you can ask us to limit how we use your data
• Portability — you can request your data in a structured, commonly used format
• Objection — you can object to processing based on our legitimate interests
• Withdraw consent — where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

If you believe your data rights have not been respected, you have the right to lodge a complaint with a supervisory authority in your country of residence.

9. Data Security

We take reasonable measures to protect the personal information we collect from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy, our use of cookies, or wish to exercise your data rights, please contact: